Terms of Service

These Terms of Service apply to all visitors, customers, and users of the https://www.kytoydoll.us website. By accessing our site and completing any purchase, you agree to follow and accept the below terms.

1. General Agreement
   We sell plush dolls and related daily items. All orders are subject to product availability. We reserve the right to refuse or cancel any order for reasonable reasons, including stock shortages, information errors, or abnormal order behavior. Full refunds will be provided for prepaid canceled orders through the original payment channel.
2. User Responsibilities
   You agree to provide accurate and complete contact and shipping information when placing orders. You are responsible for checking item styles, quantities and order details before payment. We are not liable for delivery issues caused by incorrect information you provided.
3. Product Description
   We strive to keep product pictures, sizes and introductions accurate. Slight differences may exist due to shooting light, manual production and batch differences. All goods are strictly quality checked before shipment to ensure normal use.
4. Website Use Rules
   You shall not use this website for illegal, improper or harmful behaviors. Do not use automatic tools to access, interfere with website operation or submit false information. We may restrict your access if you violate relevant rules.
5. Policy Updates
   We may update these terms at any time without prior notice. Changes will take effect once posted on the website. Your continued use of the site means you accept the revised terms.
6. Liability Limit
   We are not responsible for indirect losses caused by product use or logistics delays beyond reasonable control. Our maximum compensation scope shall not exceed the actual payment amount of your single order.
7. Separability
   If any clause of these terms is deemed invalid, the remaining clauses shall still remain fully effective.
8. Contact
   For any questions about service terms, orders or products, please contact us:
   Email: support@kytoydoll.us
   Address: 2nd Floor, Building 6, Jiuyangyuan, No.3 Shuguang West Road, Xihu Street, Hanjiang District, Yangzhou, Jiangsu, China